Have something to say? Software is listening to you. Through AI-driven NLP services, we’ve made revolutionary progress in interpreting human languages and behavior. From personalized search results to chatbots and virtual assistants, our Natural Language Processing solutions take communication beyond words.
We offer AI-driven Recommendation System, working on machine learning and deep learning algorithms, for online business, blogging platform, and websites. They help to capture and analyze user data and recommend personalized content in real-time with impeccable accuracy.
Don’t just focus on the words. Identify the intent. As a Natural Language Processing service provider, we do just that in order to model human languages and recognize the underlying meaning behind the words said or the actions performed.
Raised eyebrows? Find out how.
Sentiment Analysis
As complex as human emotions and languages are, NLP based models can understand and infer the right context and undertone to gauge consumer needs. Sentiment Analysis is an opinion mining technique that can be proactively used to formulate business strategies, exceed customer expectations, generate leads, build marketing campaigns and open up new avenues for growth.
Text Categorization
Automated text categorization helps structure critical business data and segregate it for better searchability and organization. By classifying text in this manner, automation allows you to minimize errors, scale real-time insights, save time, and extract the most value out of available information. Reduce inconsistencies and manage your documentation at a fraction of the cost!
We’re interacting with chatbots day in and day out. These virtual assistants can accelerate every task they take on, from personalized support to lead generation, sales, onboarding, and more. And best of all – they’re not overly chatty (unlike some people).
Chatbots have personalities. They can learn like humans. They can have natural conversations with your customers. Our chatbot development services include building bots that can handle your mission-critical tasks, automate your business’ growth at low maintenance costs, yield higher ROIs, and integrate with your existing tools & systems seamlessly.
Multilingual Chatbots
Through chatbot localization, businesses can efficiently overcome language barriers and expand their user base across demographics. A bot that can engage in personal, nuanced, and culturally-appropriate conversations in the user’s native language can quickly capture prospects and boost conversions.
Integrations
Chatbot integration with channels (Messenger, Slack, WhatsApp, etc.), backend system, and internal software draws all the different platforms under one huge umbrella of communication. This enables the bot to make natural, relatable, and contextual conversation, while fetching accurate information to derive business intelligence.
Analytics and Human Handover
We’ve optimized bot effectiveness through powerful analytics tools and conversation metrics that help determine user behavior, intent, trends and engagement. Further, a bot can understand user expectations to know when to switch gears and transfer control to an agent through the human handover feature to address complex issues and escalations.
Natural Language Processing
With advanced NLP expertise, our goal is to eliminate friction points in communication and achieve human-like linguistic prowess. A bot has the first responder advantage to represent the enterprise with conversational intelligence. Through AI, deep learning, machine learning, and linguistics, chatbots can recognize entities, and infer hidden intent and sentiment to give contextually relevant responses.
Enhancement and Support
Small changes can go a long way. By reviewing analytics, we take into account user expectations to improve conversational flow, Natural Language Processing, and domain-driven UX functionality to help the bot realize its optimum capabilities. Periodic maintenance, support, and updation ensure that your business makes use of the most streamlined, bug-free technology that works in all the desired execution environments.
Our team thrives on new projects and challenges. If you have a project in mind that you think we could add value to - then please do get in touch - we’d love to hear from you. Please call +91 9603150547
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